What to send
- City or oblast, plus make, model and year for a repair quote.
- Repair type and any fault codes already read by a scanner.
- For a shop application: EDRPOU code, licence number and insurance cover.
01 — Contact
One desk handles driver questions, repair quotes and shop applications. Give us the city and the vehicle, or the details of the shop you run, and the right coordinator picks it up.
Median first reply across 48 partner shops last quarter: 3 h 40 min. Measured from ticket creation to coordinator answer, working hours only.
02 — Contact
One form for three cases: a driver asking for a quote, a driver reporting a problem with a network repair, or an independent workshop applying to join.
Method: median first reply across inbound requests, Jan to Mar. Warranty is 12 months or 20,000 km, terms apply.
Prefer to call? The network desk answers weekdays 9:00 to 19:00 at +380 687 176 5276. Address and office hours are on the contact details block.
04 — Contact details
Quote questions, warranty claims, and shop applications all go to one dispatch desk. Every enquiry gets a reply from a named coordinator, not an auto-responder.
Business Center 'Sigma', 15 Velyka Vasylkivska St, Kyiv, 01004, Ukraine
Visits by appointment, Mon to Fri, 10:00–17:00.