01 / Coverage
We work with 412 certified shops in 27 cities. Each one is checked for licensing, insurance and customer reviews before it joins the network, and every repair carries a 12 month or 20,000 km warranty.
Coverage is grouped into three city tiers. Tier 1 covers Kyiv, Lviv, Odesa, Dnipro and Kharkiv with the densest shop clustering. Tier 2 adds regional centres such as Vinnytsia, Poltava and Zhytomyr. Tier 3 covers smaller towns through partner garages that meet the same standards.
02 — Coverage
Every shop in this table is checked against licensing, insurance and customer-review records once per quarter. Response times are medians taken from 12 months of dispatch logs, measured from call acceptance to technician arrival inside the city limits.
| City | Tier | Certified shops | Median response |
|---|---|---|---|
| Kyiv | Tier 1 | 48 | 35 min |
| Lviv | Tier 1 | 22 | 40 min |
| Odesa | Tier 1 | 26 | 42 min |
| Dnipro | Tier 2 | 19 | 50 min |
| Kharkiv | Tier 2 | 17 | 55 min |
| Vinnytsia | Tier 3 | 9 | 80 min |
Source: network partner registry, 1,204 verified shops across 41 cities. Counts exclude partners suspended for missing warranty paperwork.
See how response times are measured04 — Response Times
Every quote request is routed to certified shops within 25 km of the address you enter. Times below are measured from the moment a request is submitted to the first shop reply.
| City | Avg. response | Shops on duty |
|---|---|---|
| Kyiv | 18 min | 64 |
| Lviv | 26 min | 21 |
| Odesa | 31 min | 18 |
| Dnipro | 34 min | 15 |
| Kharkiv | 41 min | 12 |
| Other cities | 2 h 10 min | 9 |
Method: median of first replies to quote requests, weekends included. Non-network shops in the same cities average 5 h 40 min.
Source: network dispatch log, 1 Jan to 31 Mar. City tiers and certified shop counts are listed on the coverage page.
05 — Find a shop
Every network listing shows certified shop count, average response time and warranty terms up front. Estimates are free, diagnostic fees may apply, and no hidden fees are added later.
Method: shop counts and response times reconciled quarterly against partner service records.